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Customer Feedback - How to Make Your Customer Satisfaction Survey Efforts a Success
Making Your Customer Satisfaction Survey Efforts Successful
The new ISO 9001 standard, ISO 9001:2000, incorporates requirements that compel compliant organizations to implement customer-focused practices with the objective of enhancing customer satisfaction. This free download summarizes:
- The new customer satisfaction requirements
- Selecting the survey method best for your organization
- Survey success factors
Customer satisfaction accountability is clearly defined in ISO 9001:2000. This free Customer Satisfaction document covers the key points of knowledge necessary to stay ISO 9001:2000 compliant.
Please click here to download the free Customer Feedback - How to Make Your Survey Efforts a Success .pdf.
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