Background
Joe possesses significant experience in the development and implementation of quality management systems into top companies within both the manufacturing and service industries. Throughout his career, he has held a variety of positions ranging from Quality Statistician, Manager of Quality Assurance and Quality Engineer to TQM Coach and Director of Quality. As Director of Quality for a $3 billion high-tech Fortune 500 consumer product company, he led the organization to ISO 9001 registration and a state Pioneer Award based on the Malcolm Baldrige National Quality Award criteria.
He is experienced in and teaches/coaches the Six Sigma methodology, Statistical Process Control, Design of Experiments including Taguchi methods, the Malcolm Baldrige National Quality Award criteria, and ISO 9000 quality system standards. Joe has also taught at the university level. He was an instructor/coordinator for Northeastern University's College of Engineering program, Pre-NUPrime, a mathematics program for high school students pursing an engineering career. Joe was also a Faculty Associate with Arizona State University's department of mathematics.
Specialties
Joe has the proven ability to analyze a situation and determine an implementation approach appropriate for the business environment. He is able to train and interact with all levels of an organization, establish and motivate teams to process improvement, and lead company-wide programs that result in significant cost reduction.
Throughout his career, Joe has worked with such companies as DaimlerChrysler Corporation, Quebecor World and MircoAge Inc. He has been successful in coaching Six Sigma Black Belt candidates through project completion and certification saving millions of dollars for their companies. He has also helped multi-location companies become ISO registered. One of his clients has 25 locations in North America. Within a three year period, all were successfully registered on their first registration assessment.
Credentials
Joe received his BS in Mathematics from the University of Massachusetts at Dartmouth, and his MA in Mathematics from Arizona State University.
Joe is a Six Sigma Master Black Belt and has also served as a Senior Examiner for the 1995 Arizona Governors Quality awards, and in 1996-1997 for the Massachusetts Council for Quality award.
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