Certified Lead Auditor With Specific Reference to the Telecommunications Industry (Release 4.0/4.0)

Course 2524 - 5 Days - 3.6 CEUs

$1695 USD
$1525 USD with 30-Day Prepay Savings
$847 USD for Third Attendee
$762 USD for Third Attendee with 30-Day Prepay Savings
Save 10% to 30% in our Customer Rewards Program




"Both instructors knew the auditor requirements and provided excellent insight into an auditors life. The class was very productive and provided sound knowledge that can be used in conducting my job requirements."
-Jeannette Morgan, Internal Audit Coordinator, Jabil Circuit Inc.

Key Session Topics
  • Introduction to the audit system and its requirements utilizing ISO 19011
  • Key principles of planning and conducting audits and implementing an audit system
  • How audits fit into the overall quality management system
  • Role of management in the review of audit results and monitoring of the overall quality system
  • How the ISO 9000 series is written to apply to a wide variety of circumstances
  • An introduction to the TL 9000 requirements and the measurements handbooks
  • Background and history of the QuEST Forum
  • Overall effect of TL 9000 on the telecom industry
  • Conduct and roles of an auditor
  • Content and structure of a documented quality system
  • How to develop and use checklists during an audit
  • How to develop and present nonconformance reports
  • How to conclude the audit through the closing meeting and audit rep



Why SAI Global?
  • Our courses teach real-world business objectives in an interactive learning environment.
  • Our instructors have an average of 20 years industry experience.
  • We offer excellent customer service.
  • We have maintained a 98.9% approval rating among more than 200,000 training participants.

Dates, Locations, and Registration  
Register online or call 800-374-3818.

9/29/2008 - 10/3/2008 Atlanta, GA AMA Atlanta Executive Conference Center


Course Information Request If you have questions about this course,
submit a Course Information Request or call us at 1-800-374-3818.

Onsite Quote To learn about the savings and instructional benefits of training five or more participants at your location, submit an On-Site Quote Request or call us at 1-800-374-3818.

Customer Rewards To learn how you can save 10% - 30% on course registrations with SAI Global as your preferred training provider, submit a Customer Rewards Request or call us at 1-800-374-3818.


Course Objectives
This five-day course is based upon our newly certified course, which was the first in the United State to offer a completely new approach to quality management systems lead auditor training. This training focuses upon the attendee attainment of three sets of defined competencies: auditing skills, quality management systems, and team leader skills.

The training follows the basic steps of a QMS audit, from Preparation and Evaluation, to Reporting and Corrective Action. Participants learn auditing processes and procedures using the TL 9000 Handbooks. The training provides insights into external audits, such as third-party registrars and supplier audits and also includes key concepts that can be applied within your own internal audit program. Practical Workshops, case studies, and simulated audits are used to practice new skills and techniques. Competency-based exercises are conducted throughout the course and a final written examination is undertaken on the last day of training.

Certification
This course is certified by RABQSA International, and meets the training portion of the requirements for certification of individual QMS Provisional Auditors, Auditors, and Lead Auditors. Attendees who successfully demonstrate competence during this course will receive a Certificate of Attainment for the following knowledge competency units:

  • RABQSA-AU: Management Systems Auditing
  • RABQSA-QM: Quality Management Systems, and
  • RABQSA-TL: Leading Management Systems Audit Teams


Who Should Attend
  • Individuals who want to become RABQSA certified Lead Auditors or System Auditors
  • Individuals assisting their companies toward ISO 9001 or TL 9000 registration
  • Management representatives
  • Internal auditors who want expanded knowledge on auditing

    Prerequisites
    Each student is required to have studied the current published version of TL 9000 prior to attending this course. * Price for public courses includes both TL 9000 handbooks needed for the course (a $90-180 value).

    To become an RABQSA Certified Lead Auditor:

    If you satisfactorily achieve the required pass points for the written examination and the required minimum grading for the continuous assessment, you receive a certificate of “Successful Completion” to demonstrate that you have met the audit training requirements for individual QMS auditor certification by RABQSA. Before becoming a Lead Auditor there are additional requirements that must be met. Refer to the RABQSA web site (www.rabqsa.com) for further details.


    What's Included in the Price
    The course price includes:
    • breakfast, lunch, and refreshments each course day -- special dietary needs are no problem
    • a student manual developed by experienced instructional designers
    • a copy of the standard (where applicable)
    • forms, templates, and worksheets for use back at the workplace (for auditing and other applicable courses)
    • certificates upon completion of course requirements

    Hotels:
    Although hotel reservations and accommodations are not included in the course price, we do secure discounted room rates for most of our courses.

    Training at Your Location:
    Please contact us at 1-800-374-3818 for information about on-site pricing.


    Support from Registration through Certificate of Completion
    At every step of the public course process, the SAI Global Customer Relations team is singularly committed to providing an unparalleled level of support so you can focus on the learning event instead of on preparations and logistics.
    1. Once you register for a course by phone, by fax, or online, we send you a registration confirmation e-mail.
    2. Approximately 3 weeks prior to the course, or if you register closer to the start date, we mail and/or e-mail you precourse materials, if applicable.
    3. If any changes to course/hotel location occur, we contact you immediately.
    4. Approximately 2 weeks prior to the course start date, we e-mail you a course reminder to confirm your attendance.
    5. For the course itself, we provide everything you need to facilitate your learning experience.
    6. At the conclusion of the course, the instructor submits test scores (where applicable) and other necessary paperwork to the home office for processing.
    7. You receive a certificate of completion and confirmation of continuing education units (CEUs) earned.