TL 9000 Quality Management System Auditing - Prerequisites Required

Course 2529 - 3 Days - 2.4 CEUs

$1200 USD
$1080 USD with 30-Day Prepay Savings
$600 USD for Third Attendee
$540 USD for Third Attendee with 30-Day Prepay Savings
Save 10% to 30% in our Customer Rewards Program


This three-day program provides an interactive learning environment for auditors of the TL 9000 4.0 requirements and measurements. The program is structured to “bridge the gap” between ISO 9001 and TL 9000 from the perspective of an auditor. Step-by-step you’ll learn how to audit the specific requirements of TL 9000, and how to verify effective implementation of the TL 9000 requirements and measurements.

Through dynamic learning activities, workshops, case studies and instructor-led discussions, you will be given challenging tasks that reinforce the key points of each module. There is an exam on the final day to demonstrate knowledge and comprehension. Certificates will be issued for all participants who successfully complete this course AND the appropriate prerequisites listed below.
Key Session Topics

• Introduction to QuEST Forum and its purpose
• The history and background of TL 9000
• Methods to determine effective implementation
• Relationship to ISO 9001
• Brief review of the “additional” requirements beyond ISO 9001
• Brief review TL 9000 measurements
• Understanding of how to effectively audit TL9000 to ensure both handbooks (requirements and measurements) are properly implemented and effectively used.

Dates, Locations, and Registration  

How to Register

You can register for a course in either of two easy ways:

• Call us at (800)374-3818.
• Click on a date in the table below and complete the online registration form.

Register online or call 800-374-3818.

6/18/2008 - 6/20/2008 Chicago, IL AMA Chicago Executive Conference Center

11/12/2008 - 11/14/2008 Durham, NC The Solution Center

If you have questions about this course, submit a Course Information Request or call us at 1-800-374-3818. To learn about the savings and instructional benefits of training five or more participants at your location, submit an On-Site Quote Request or call us at 1-800-374-3818. To learn how you can save 10% - 30% on course registrations with SAI Global as your preferred training provider, submit a Customer Rewards Request or call us at 1-800-374-3818.

Who Should Attend

• This course is required for anyone who will be performing third-party registration audits to TL 9000
• Auditors needing a full knowledge of TL 9000 requirements and measurements
• Consultants
• Internal auditors
• ISO 9001/QS-9000-trained auditors wishing to expand their credentials

Prerequisites

• Prior knowledge of ISO 9001 is strongly recommended. For new Registrar auditors, ISO 9001 Lead Auditor Training is recommended.
• All attendees are required to have previous quality management auditing experience or previous ISO 9001 auditing training
• All attendees must successfully complete the TL9000 R4.0 Requirements e-learning course and the TL 9000 R4.0 Measurements Overview, Common and Hardware Measurements e-learning course.
• New Registrar auditors must also successfully complete the TL9000 R4.0 Outage Measurements, TL9000 R4.0 Service Measurements,and TL9000 R4.0 Software Measurements e-learning courses.
• Internal auditors are recommended to complete the TL9000 Measurements e-learning course in the specialty area appropriate to their organization (Outage, Service, and/or Software Measurements).

Note: Successful completion of this QuEST Forum sanctioned training course, with a passing score on the exam, satisfies the QuEST Forum requirements for “TL 9000 QMS Auditing”, a prerequisite for all third-party auditors employed by a registrar planning on performing registration assessments to TL 9000.

*Includes both TL 9000 handbooks needed for the course (a $90-180 value). QuEST Forum members receive discounted pricing. Call for details.


What's Included in the Price
The course price includes:

• breakfast, lunch, and refreshments each course day -- special dietary needs are no problem
• a student manual developed by experienced instructional designers
• a copy of the standard (where applicable)
• forms, templates, and worksheets for use back at the workplace (for auditing and other applicable courses)
• certificates upon completion of course requirements

Hotels:
Although hotel reservations and accommodations are not included in the course price, we do secure discounted room rates for most of our courses.

Training at Your Location:
Please contact us at 1-800-374-3818 for information about on-site pricing.


Support from Registration through Certificate of Completion
At every step of the public course process, the SAI Global Customer Relations team is singularly committed to providing an unparalleled level of support so you can focus on the learning event instead of on preparations and logistics.

1. Once you register for a course by phone, by fax, or online, we send you a registration confirmation e-mail.
2. Approximately 3 weeks prior to the course, or if you register closer to the start date, we mail and/or e-mail you precourse materials, if applicable.
3. If any changes to course/hotel location occur, we contact you immediately.
4. Approximately 2 weeks prior to the course start date, we e-mail you a course reminder to confirm your attendance.
5. For the course itself, we provide everything you need to facilitate your learning experience.
6. At the conclusion of the course, the instructor submits test scores (where applicable) and other necessary paperwork to the home office for processing.
7. You receive a certificate of completion and confirmation of continuing education units (CEUs) earned.