Understanding the ISO 9001:2000 Process Approach to Implementation

Course 0334 - 2 Days - 1.4 CEUs

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Key Session Topics
  • Key changes in terminology, philosophy, and structure
  • Direct comparison of ISO 9001:2000 vs. ISO 9001:1994
  • Implications of changes and how they will affect your company
  • Review of the ‘PDCA’ approach to implementation of a quality management system
  • Identification of processes, their measurements, and monitoring activities for effectiveness
  • The role of top management in the organization’s quality management system implementation
  • Development of an implementation strategy
  • Brief overview of the impact on third-party audits



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Course Objectives
The revised standard has probably already set in motion numerous changes to your company’s quality management system. This two-day course is the ideal starting point toward understanding the direction in which the latest version of the ISO 9000 standard and associated documents are moving, giving you insight into the reasons behind the changes. This introduction will also guide organizations toward leveraging their current systems, planning for change, and understanding the challenges associated with the latest version of the international standard.

The session includes a copy of the ISO 9001:2000 Standard.

Who Should Attend
  • Executives and senior management
  • General managers
  • Business unit managers
  • Quality professionals
  • Management representatives
  • Internal and external auditors
  • Those who wish to get an understanding of the ISO 9000:2000 revisions


Prerequisites
Knowledge of the ISO 9001:1994 Standard is desirable.